Frequently asked questions
1. What are fox nuts?
Fox nuts, also known as makhanas or lotus seeds, are puffed seeds harvested from the lotus flower. They're naturally gluten-free, rich in protein, and a traditional superfood loved for their crunch and nutrition.
2. What ingredients do you use?
We keep it clean and honest! Our fox nuts are roasted (never fried) and seasoned with high-quality natural spices and herbs.
No MSG | No artificial preservatives | No refined sugar
3. What is the shelf life of POPPAI fox nuts?
Our snacks have a shelf life of 10 months from the manufacturing date when stored in a cool, dry place. Reseal the pack tightly to maintain crunchiness after opening.
4. How are the fox nuts packaged?
Each batch is hygienically packed in airtight, food-grade pouches to retain freshness, with an outer eco-friendly layer for sustainability. Custom and bulk packaging options are also available.
5. Do you offer home delivery?
Yes! We deliver across United States via trusted delivery partners. Delivery usually takes 4–7 business days, depending on your location.
6. Where are you based?
We’re proudly based in Central Jersey, where our fox nuts are ethically sourced and roasted fresh in small batches for maximum flavor and quality.
7. Do you offer bulk orders or corporate gifting?
Absolutely! Visit our Bulk Orders Page or write to us at sales@poppaisuperfoods.com for special pricing, customization, and fast fulfillment options.
8. Can I return or exchange the product?
Due to the nature of food products, we currently do not accept returns. However, if your product arrives damaged or incorrect, please contact us within 48 hours with photos — we’re happy to help!
9. How can I contact you?
You can email us at sales@poppaisuperfoods.com or DM us on Instagram @poppaisuperfoods. We usually respond within 24 hours.
10. Do you ship internationally?
Not yet — but we’re working on it! Stay tuned for international shipping updates by subscribing to our newsletter.
